Know-Your-Customer (KYC) checks have long been associated with high levels of customer friction. Traditionally, these assessments were largely carried out by financial institutions, looking to conduct due diligence and safeguard against the legal consequences of financial crime. Creating a seamless customer journey was not a priority when designing legacy systems for identity proofing. Until recently,
Tuesday 26 January 2021 by Laura Camplisson
In today’s increasingly digital, experience-driven financial landscape, one of the major challenges facing any financial institution is how to be certain of a customer’s identity. Accurately, securely and seamlessly, while meeting evolving regulation. As transactions grow in volume and complexity, customers expect ever more streamlined experiences, regulators demand greater insights, and the risk of identity
Even prior to the outbreak of COVID-19, instances of digital identity fraud and theft were increasing at an alarming rate. Experian’s Global Identity and Fraud report, launched in January 2020, found that 3 in 5 businesses had reported an increase in fraud incidents over the past 12 months. In the UK, fraud prevention service Cifas
Tuesday 12 January 2021 by Laura Camplisson
Despite decades of financial inclusion efforts, barriers preventing access to financial services continue to exist for individuals across the globe. One such critical barrier, is the lack of an official, foundational form of identification. An estimated one billion people worldwide are unable to prove their identity, while millions more have forms of ID that cannot
Thursday 25 October 2018 by FTT Team
We speak to Gediminas Ratkevičius, CEO & Co-Founder of iDenfy about how they are tackling KYC compliance and fraud reduction in finanncial services. Reflecting on the journey from diapers to innovators, he also highlights how he and his co-founder evolved their offering based on customer feedback. Kudos for their open mind on the beer front!