A Foundation for Innovation: Digital Progress Across the UK’s Building Societies
Tuesday 01 December 2020
Customer expectations are changing, and recent events have accelerated the shift towards remote interaction. Now, more than ever, Building Societies must embrace innovation, to enhance and future proof the unique financial services they provide. Looking towards a Digital Future, Building Societies each face unique circumstances depending on their culture, scale, structure and regulatory environment. Along
- Published in Blog, Community, Content, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups
Is the Future of Financial Services More Local than You Think? – FTT Chats Episode 40
Tuesday 24 November 2020
Simon Jones, Chief Customer Officer at ClearBank joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. The discussion partly focused on the impact of Coronavirus on the ways customers are engaging with financial service providers. Simon
- Published in Community, Content, Featured, Fintech, Innovation, Interviews, Video
Does Culture Hold the Key to Digital Success?
Tuesday 24 November 2020
The question formed the basis of a fast-paced and insightful panel at FinTECHTalents Building Societies on October 21st. Panellists discussed how the foundations of a digital culture, where innovation is embraced and the right talent brought on board, can accelerate transformation. The strength of the discussion came from the wide variety of perspectives represented by
- Published in Content, Customer Experience, Innovation
Technology Should not Replace Humans – It Should Empower Them
Tuesday 10 November 2020
If we were to have made note of the most commonly used phrase at FTT Building Societies on 21st October, it would most likely have been “lovely to virtually meet you”, or “your microphone is still on mute”, or perhaps “we’ll have to have a drink in person one of these days!” But beyond these
- Published in Content, Innovation
Giving customers what they want and what they might not know they need – FTT Chats Episode 39
Tuesday 13 October 2020
Hali Khan, Vice President – EMEA at Zafin joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. During our chat Hali discussed the fundamental notion of customer-centricity, for financial institutions truly looking to put their customer
- Published in Community, Content, Customer Experience, Fintech, Innovation, Interviews, Video
A strategic approach to making the most of Artificial Intelligence
Tuesday 12 May 2020
Amrita Chatterjee, COO of Finarb, speaks to us about incomplete digital journeys in financial services being accelerated by Covid-19, future trends and the importance of mapping out an AI Strategy. She highlights the importance of building an approach based on problem solving, incorporating an understanding of the business structure and a realistic pathway to implementation.
- Published in AI/Machine Learning, Blog, Content, Innovation, Interviews
Environments that celebrate learning are needed for digital transformation
Wednesday 16 January 2019
Companies are not only looking for high demand tech skills, says Elspeth Coates, Enterprise Client Director, Makers Academy, but cultural skills as well. “Companies are looking for developers that are commercially aware, that can work collaboratively and work well with teams and across sectors, she says. Makers Academy is a 12-week computer programming bootcamp in London.
Magda Oleksiewicz: making change happen in financial services
Tuesday 20 February 2018
Magda Oleksiewicz talks to us about her role as Head of Change Management at RBS and supporting effective collaboration with fintechs.
- Published in Fintech
Sumesh Vijayakumar: the journey to digital transformation
Thursday 15 February 2018
Sumesh Vijayakumar, Business Process Analyst at Allianz, discusses the digital transformation journey for insurance companies and some of the challenges they face.
- Published in Insurtech
Pushing Beyond Lean And Agile
Thursday 13 October 2016
In my last post I introduced two issues that I believe are extremely important to companies that want to stay in the competition for customers...
- Published in Innovation