Reshaping lending from onboarding to retention

We had the opportunity to speak with Andrew Yates, Founder and CEO of FullCircl at FTT Lending, about the recent acquisition of FullCircl by nCino and its far-reaching impact on the future of lending. nCino, known for its end-to-end banking platform, now integrates FullCircl advanced automation and business rule technology, taking their collaboration to new heights. This strategic move is not just about expanding features—it’s about transforming the entire customer lifecycle experience in banking.

What began as a partnership focused on improving onboarding processes has evolved into a much broader vision. While nCino offered strong workflow tools, FullCircl brought deep integration with data, advanced business rules, and intelligent automation. This synergy allows banks to not only originate and onboard customers more efficiently, but also to engage them earlier, during the acquisition phas and support them well beyond onboarding through retention, growth, and real-time risk monitoring. FullCircl’s technology plays a pivotal role in enhancing each stage of the customer journey, making banking smarter and more responsive.

This bold vision is quickly becoming reality, promising benefits for both financial institutions and the customers they serve. The combination of FullCircl and nCino is more than the sum of its parts—it’s a blueprint for what modern banking can and should look like.

To dive deeper into this transformative journey and hear directly from Andrew Yates, watch the full interview here:

An exclusive breakfast and roundtable discussion will soon bring together industry leaders for an in-depth look at FullCircl’s latest innovations—ProBanker. This event offers a unique opportunity to examine how cutting-edge technology is streamlining lending workflows and enhancing every stage of the customer lifecycle. Full event details will be shared soon—stay tuned for an invitation to join the conversation.