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The dream of home ownership is pervasive. It is also crucial to meet needs of existing borrowers as interest rates rise. Access to credit more broadly is a practical necessity. How are building societies, credit unions and community banks innovating their loans and mortgages to support would be and existing homeowners and those who stand to benefit from better lending products?
What are the key challenges facing the mutual sector? From keeping pace with new technologies and staying competitive with new entrants to the financial services sector, there is a lot to juggle. Does regulation protect the unique characteristics of mutual organisations or is change needed? In the UK, what are the key asks that the sector will be looking for from the next government?
Mitigating the effects of climate change will require the participation of all sectors of economies and societies. Is the mutual sector primed to lead the way forward when it comes to sustainable finance initiatives? Can the sector leverage its famously purpose-driven approach to provide a better world for members and the environment?
Reaching the financially excluded and underserved is in the DNA of the mutual sector. Mutuals are committed to their local communities and that means financial education and, crucially, providing them with access to the most suitable products and services. Is the mutual sector delivering on those goals and what are some of the initiatives that are delivering results?
Can the mutual sector deliver the products and services that best meet the needs and evolving expectations of not just today’s membership, but also the next generation? Will digital natives and young people been drawn to the ethos of purpose-led organisations or will they gravitate towards digital providers that that offer the tailored and digital experiences they demand?
Can and should mutuals develop their product offering to satisfy the growing appetite for digital-first services? Are they well positioned to bring onboard the right digital expertise and leverage technology to make innovation work for staff in an increasingly competitive fintech marketplace? What is the role of partnerships between mutuals and innovative new entrants and tech providers to the financial services industry?
Executive Leadership
Chief Executive Officer
Chief Operating Officer
Chief Financial Officer
Founder
President
Vice President
Risk, Compliance & Digital Identity
Chief Risk Officer
Chief Compliance Officer
Risk Manager
Digital Identity Manager
Identity and Access Management (IAM) Specialist
Regulatory Affairs Manager
Data Privacy Officer
Fraud Prevention Manager
Fraud Analyst
Financial Crime Analyst
AML (Anti-Money Laundering) Officer
MLRO (Money Laundering Reporting Officer)
Security Analyst
Legal Advisor
Cybersecurity Specialist
Technology & Development
Chief Technology Officer
Chief Information Officer
Chief Product Officer
Lead Developer
Software Engineer
Data Scientist
Machine Learning Engineer
Product Manager
Technical Architect
Chief Innovation Officer
Digital Transformation Officer
Innovation Manager
Digital Strategist
Innovation Analyst
Digital Product Manager
Customer Success, Support & Experience
Chief Customer Officer
VP of Customer Success
VP of Customer Experience
Customer Experience Manager
User Experience Manager
Customer Onboarding Specialist
Customer Experience Analyst
Customer Journey Manager
Finance, Operations & Strategy
Chief Technology Officer
Chief Financial Officer
Controller
Finance Manager
Accountant
Financial Analyst
Treasurers
Operations Manager
Business Analyst
Chief Strategy Officer
Strategy Director
Strategy Manager
Corporate Strategist
Strategic Analyst
Business Strategy Consultant
Investors & Analysts
Venture Capitalist
Angel Investor
Equity Analyst
Investment Manager
User Experience Manager
Portfolio Manager
Research Analyst
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
Join leading C-suite executives from the UK mutual sector as they share the growth strategies that are driving success in a challenging market. From embracing digital innovation and deepening member engagement to expanding services and fostering strategic partnerships, this panel will provide valuable insights tailored to the distinct needs of UK mutuals. Learn practical strategies to strengthen your organisation, enhance member value, and thrive in an ever-changing landscape. Don’t miss out on actionable takeaways for sustainable growth and empowering your members.
In this dynamic panel, leaders from the UK mutual sector will tackle the challenge of balancing innovation with compliance. How can mutuals innovate and stay ahead, while still meeting strict regulatory requirements? What’s the secret to driving change without compromising trust? Hear real-world examples and practical tips on how to embrace new tech, manage risks, and keep mutual values at the core of it all. Don’t miss out on this lively discussion about navigating the future of mutuals.
For many first-time buyers, stepping onto the property ladder is daunting. Explore how the mutual sector is uniquely positioned to offer real support, from flexible mortgage options to expert guidance and community-focused solutions. Learn how mutuals are helping first-time buyers overcome barriers, providing more than just financial products, but real pathways to homeownership. Join us for inspiring stories and practical strategies to make the dream of owning a home achievable.
In an era where trust is everything, mutuals have a unique opportunity to lead with integrity. This session explores how embracing consumer duty can not only meet regulatory expectations but also deepen relationships with members. From transparent communication to member-first solutions, learn how mutuals can build stronger community bonds while staying true to their values. Discover how focusing on consumer duty helps create a culture of trust, loyalty, and long-term success. Don’t miss out on actionable strategies to put your members at the heart of everything you do.
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
Technology isn’t just about efficiency—it’s about transforming how mutuals engage and support their members. In this session, we’ll dive into the innovative tools and digital solutions that are enhancing member experiences, from AI-driven advice to seamless online services. Discover how tech can make support more personal, accessible, and efficient, while maintaining the trusted, human touch that mutuals are known for. Join us to explore the future of member support and how technology can help build stronger, more connected communities.
Consumer expectations are evolving, and the mutual sector must adapt to stay ahead. In this session, we’ll track the latest consumer behaviour trends driving change in the mutual market. From the rise of digital-first experiences to a growing demand for ethical and transparent practices, discover what today’s members truly want—and how mutuals can deliver. Gain valuable insights into shifting preferences, emerging needs, and how to leverage these trends to build stronger, more loyal relationships with your members.
Open banking is unlocking a treasure trove of data—how can mutuals tap into this goldmine to drive member success? In this session, we’ll explore how mutuals can leverage open banking insights to offer personalised financial solutions, enhance member engagement, and create smarter, more tailored experiences. From improving financial health to predicting needs before they arise, discover how data can transform the way you support your members. Don’t miss this opportunity to learn how to turn valuable insights into real member impact!
Savings are at the heart of mutuals, but what other untapped potential do we have? Let’s explore how mutuals can diversify their offerings, attract new members, and make a bigger impact in the communities we serve. This session will highlight innovative approaches that go beyond traditional savings models to truly transform the mutuals landscape.
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
In today’s challenging economic climate, financial inclusion has become more crucial than ever in the UK. With rising living costs and financial uncertainty, mutuals are uniquely positioned to lead the way by offering accessible financial products and services to underserved communities. This session will explore how mutuals can ensure all members, regardless of background or financial situation, have equal access to opportunities, helping them navigate the current economic landscape and thrive financially.
As the financial landscape rapidly evolves, fintech offers exciting opportunities for mutuals to stay ahead in the digital age. This session will explore how mutuals can forge strategic partnerships with fintech companies or adopt cutting-edge fintech solutions to enhance service delivery, improve member experiences, and stay competitive in an increasingly digital market. With the right innovations, mutuals can leverage technology to better serve their communities while remaining true to their core values.
There will be 2 mins silence at 11AM for Remembrance Day.
As mutuals increasingly embrace digital services, safeguarding member data has never been more critical. In this session, we’ll explore best practices for protecting sensitive information while leveraging technology to enhance service offerings. Attendees will learn how mutuals can build a robust cybersecurity strategy that not only ensures compliance but also fosters trust and loyalty among members—key pillars for long-term success in a digital-first world
Sustainability is more than just a buzzword—it’s top of mind for many members. In this session, we’ll dive into how mutuals in the UK are putting sustainability into action, from eco-conscious investments to empowering members to embrace green initiatives. Discover how these efforts not only help the planet but also create financial value for all involved!
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
How can mutuals capture the attention of today’s tech-savvy, values-driven younger generation? Join us for an exciting session where we’ll explore innovative strategies for attracting younger members—whether it’s through digital tools, meaningful member benefits, or aligning with the causes they care about. Let’s talk about how mutuals can stay relevant and thrive in the future!
In today’s fast-paced world, true member engagement goes beyond just offering services—it’s about building meaningful relationships and fostering collaboration. In this session, we’ll explore innovative ways mutuals are bringing members into the heart of decision-making, creating more personalised and impactful experiences. From co-creating new products to enhancing community-driven initiatives, discover how mutuals can take member collaboration to the next level and create lasting, mutually beneficial partnerships. Join us for practical insights and inspiring examples of engagement in action
The future of work is here, and mutuals are ready to rise to the challenge! Join us in this session as we explore how mutuals can foster a flexible, agile workforce by embracing remote work, new collaboration methods, and adapting to changing member needs—all while prioritizing employee well-being and productivity. Let’s get ready for the future of work together!
Social media is more than just a platform for updates—it’s a game-changer in building real, lasting relationships with members. In this session, we’ll dive into how mutuals are using social media to foster deeper connections, enhance communication, and respond to member needs in real time. From creating community-driven content to engaging in meaningful conversations, learn how to harness the full potential of social media to strengthen member loyalty and trust. Join us to explore practical strategies for using social media to bring your member relationships to new heights!
Micha Paramitha, Speaker Acquisition Manager, VC Innovations
Navigate your way through 9 stages of world-class content, including the FTT Mutuals, FTT Fintech Festival, FTT Embedded Finance, FTT Payments, FTT Open Finance, FTT AI Transformation, Future Identity Festival, and FID Fraud & FinCrime Stages.
Fast-track access to the industry leaders and technology providers you want to meet with efficiency and ease. Look no further to strengthen existing partnerships and build new connections.
Energise your event experience at our barista stations, where exceptional coffee fuels every moment.
A great event starts with a great cup of coffee.
What better way to wind down from a day of inspiring content and smart networking than an evening of fine wines, beers, and canapés. Continue to connect, discuss, and debate or simply kickback and relax.
Join our craft beer sessions to taste the UK's finest brews and network with key strategic partners.
Enjoy great beer and even better connections!
FTT will present music throughout the Festival, showcasing the best in new music but never overlooking past favourites. Expect guest DJs and good times.
Join our partner sessions with the Fintech Marketing Hub featuring expert insights on the latest trends and insights in the world of fintech. Plus, media training for women led by the award-winning PR agency WITH.
The UK’s largest and most impactful fintech festival showcasing visionary ideas, practical innovation and deep dives into solving industry problems from a wide spectrum of financial services.
AI will transform almost every aspect of our lives. Understand how the technologies and components that comprise AI are already starting to shape the future.
Future Identity will explore the latest initiatives, technologies and concepts shaping the global ecosystem of identity and trust.
FID Fraud & FinCrime will bridge the gap between innovative identity solutions and the critical need for fraud and financial crime prevention.
FID IAM unites top minds in identity and access management to tackle everything from seamless user experiences to robust security.
Discover the unique sponsorship and exhibition opportunities available at FTT Mutuals. Click on the button below to find out more and how you can get involved.