A virtual experience looking at the interplay of Open Finance and Consumer Duty

Name: Banking on SME Success
Start: 2023-09-26
End: 2023-09-26
Location: The Brewery

21st March 2024 | 10:30 am (GMT) | 11:30 am (CET)

WATCH THE RECORDING

EXPLORE SPEAKERS

An interactive experience

Financial services get smart: the sum of Open Finance and Consumer Duty equals greater innovation

Speakers

Debbie Kennedy

CEO

Lifesearch

Tom Bull

Partner | Head of FinTech Growth | UK Financial Services

EY

Helena Wardle

Founder & CEO

Money Means

Mark Glover

Global Head of Financial Planning

HSBC

Simon Ripton

Propositions Director

Moneyhub

Tim Hogg

Behavioural Economist | Director

Fairer Finance

What’s this about:

The introduction of Open Banking initially caused some headaches for financial services - but not for their customers. This interactive session, powered by Moneyhub, will explore what we can learn from the implementation of Open Banking in tackling Consumer Duty and embracing the opportunities presented by the regulations in tandem with Open Finance.

Our panel of experts will look at how the landscape is set to change over the next 18 months, what financial services providers should be doing now to implement Consumer Duty and the inevitable rise of Open Finance as a mechanism for compliance and customer-centricity.

Key takeaways:

How Open Finance is the only route to true customer-centricity as required by the Consumer Duty

Reimagining the customer relationship to effectively meet their evolving needs and expectations

How firms can leverage [emerging] technologies like AI for rich data insights and power personalisation

Why committing to consumers’ financial wellness is a winning business strategy with a mutual financial benefit

How the UK’s new Smart Data and data sharing laws (DPDI) will further disrupt and generate responses from those seeking innovation and improved customer outcomes

A virtual experience looking at the interplay of Open Finance and Consumer Duty

21st March 2024 | 10:30 am (GMT) | 11:30 am (CET)

An interactive experience

Financial services get smart: the sum of Open Finance and Consumer Duty equals greater innovation

Speakers

What’s this about:

Our panel of experts will look at how the landscape is set to change over the next 18 months, what financial services providers should be doing now to implement Consumer Duty and the inevitable rise of Open Finance as a mechanism for compliance and customer-centricity.

Key takeaways:

Watch now:

Media partners

Beyond Credit Decisions: A chat with Jamie Lait, SAP Fioneer

Rethinking lending: A chat with Gurminder Bhagrath, Plane Save Credit Union

Reimagining customer engagement in lending: A chat with Mike Bianchi, Smart Communications

A virtual experience looking at the interplay of Open Finance and Consumer Duty

21st March 2024 | 10:30 am (GMT) | 11:30 am (CET)

An interactive experience

Financial services get smart: the sum of Open Finance and Consumer Duty equals greater innovation

Speakers

What’s this about:

Our panel of experts will look at how the landscape is set to change over the next 18 months, what financial services providers should be doing now to implement Consumer Duty and the inevitable rise of Open Finance as a mechanism for compliance and customer-centricity.

Key takeaways:

Watch now:

Media partners

Our panel of experts will look at how the landscape is set to change over the next 18 months, what financial services providers should be doing now to implement Consumer Duty and the inevitable rise of Open Finance as a mechanism for compliance and customer-centricity.