Embracing the F-Word in the online customer journey
Monday 19 July 2021
In recent years, the number of businesses and services operating online has skyrocketed. For online consumers, a key part of the appeal is convenience. Secure payments, ecommerce accounts, personalised product offerings and subscription services are all just a click away. To keep pace with consumers’ evolving expectations, businesses are turning their attention to removing the
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What does the EU Wallet mean for self-sovereign identity?
Tuesday 06 July 2021
Designing digital identity to meet high levels of trust, while ensuring credentials are interoperable, portable, accessible and protect the holder’s personal data, is no easy task. Customers are becoming more and more aware of their online identities, they want security, data privacy and control. On many occasions, when verifying your identity online you are really
- Published in Content, Featured, Innovation, Opinion
What’s the latest on strong customer authentication?
Tuesday 06 July 2021
At FTT Identity 2021, we were joined by a panel of experts from Starling Bank and the Payment Systems Regulator in the UK, and FIDO Alliance and Capital One in the US. They discussed the latest initiatives, policies, technologies and demands driving strong customer authentication. It was very interesting to compare the commonalities and differences
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The only digital identity news you need to know
Tuesday 22 June 2021
There have been some major news stories in the world of identity over the past few weeks. The Tokyo 2020 organisation announced contactless, real-time face recognition will be used at this year’s Olympic games. In the UK, the extent of public anxiety and confusion over the use of medical identity data became clear, as the
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Decentralised identity in banking – The chicken and the egg, or the hare and the tortoise?
Tuesday 15 June 2021
Designing digital identity to meet high levels of trust, while ensuring credentials are interoperable, portable and protect the holder’s personal data, is no easy task. Customers are becoming more and more aware of their online identities, they want security, data privacy and control. On many occasions, when verifying your identity online you are really verifying
- Published in Featured, Fintech, Identity, Innovation
Is digital identity the key to greater financial inclusion?
Tuesday 08 June 2021
Despite decades of financial inclusion efforts, barriers preventing access to financial services continue to exist for individuals across the globe. One such critical barrier, is the lack of an official, foundational form of identification. An estimated one billion people worldwide are unable to prove their identity, while millions more have forms of ID that cannot
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Fighting back against digital identity fraud
Tuesday 18 May 2021
Even prior to the outbreak of COVID-19, instances of identity fraud and financial crime were increasing at an alarming rate. At FTT Identity 2021, a panel of experts from Trulioo, Cifas and NatWest Group came to the conclusion that these threats will never entirely go away. Financial insitutions can only minimise risk by adapting to
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The future of identity starts now
Tuesday 11 May 2021
Around 17 years ago, I first had access to a computer with the internet. A typical Millennial, the majority of my online interaction was through MSN messenger under an anonymous username. Probably something like ‘CoolCatXOXO’. My digital and physical identities were completely separate and giving away any ‘real-world’ information was totally out of the question.
Identity proofing in an increasingly remote world
Tuesday 11 May 2021
It would be impossible to ignore the drastic acceleration in digital transformation, that has taken place over the past year. Businesses around the world have turned to technology as a means to continue with everyday meetings, tasks and procedures, that just a few months previous were only carried out in-person. Financial institutions have been left with no choice but to allow consumers
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Will banks take the lead in building a digital identity ecosystem?
Tuesday 27 April 2021
FTT Identity 2021 began with a big question – which entities will act as the guardians of our digital identities? The opening panel brought together an expert group well placed to tackle this complex debate, representing between them financial services, government, telecoms and the identity industry. They considered whether responsibility would fall to national governments,
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