Build Back Better – Purpose and Values Part 2

In Part 1 of this series, I focused on tackling Environmental, Social and Governance (ESG), as this is an appropriate place to start when considering how to build back better. Encouragingly, this past week also saw several announcements on ESG by financial services companies – Tandem Bank acquired green lender Allium, HSBC set up a
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Build Back Better – Part 1

As the coronavirus pandemic took a grip on our world back in April 2020, I was listening to a popular FinTech podcast and was struck by a quote from John Hope Bryant, CEO of Operation Hope: “This is a global reset of our virtues and our values and a chance for us to get it
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Lost In Books – Our Recommended Reads This Summer

For most, if not all of us, 2020 has been anything but normal. From global pandemic to recession; from sudden onset of remote work and virtual learning, we have been busy dealing with what life has thrown at us. In times of chaos and uncertainty, books can serve as a refuge. To understand how to
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In a Post- Pandemic Apocalypse, the Financial Newsroom Continues to Adapt

Much like the rest of the world, the media landscape is changing in front of our eyes. The shift to digital media has long been in flight and broader trends such as cable-cutting and mobile device reliance, means that news consumption via digital mediums will continue to skyrocket. There is no shortage of content and
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Once Relegated as a Corporate Expense, Diversity & Inclusion is Now a Matter of Survival

Diversity and Inclusion has become a buzzword in corporate America, on trend with phrases like “’lean in’ and ‘having a seat at the table’.  No matter how well-intentioned these phrases and buzzwords are, they have done little to progress true diversity and inclusion for women, minorities, and people of colour in the workplace. If we’ve
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What does the future hold for FinTech in North America?

Have we accomplished what we set out to do more than a decade ago? Have we altered the financial services landscape? Did we actually change the narrative? Financial technology, implemented thoughtfully, can act as a gateway to include more unbanked and underbanked within the formal financial services system. It can help serve people better, providing
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Finding Your Heart

In the Future of Work will be a Human Experience, I ended with a rallying call that appeared to resonate (it was the most shared quote from that article): “Let’s put humans at the heart of why we do everything we do.” According to Steve Jobs, “”Remembering that you are going to die is the
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Parenting and COVID-19: A reflection on inequality based on assumptions from a distant past

The assumption made by U.S. CEOs, CIOs, policy makers, and politicians is that back-to-work and back-to-school orders exist in a vacuum — or rather in 1953. The ‘all clear’ to go back to work and school on modified or hybrid models assumes there is a caretaker at home at all times, flexible and adaptable to
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Winning the hearts and minds of customers – The Vox Pop Report

Customers expect fast action and are quick to respond when they do not get it. In a digital world, 24/7, always on access, is the expectation and is accelerating rapidly. We set out, along with our partners at LogMeIn, to gather a snapshot of how financial services providers were striving to meet those fast-changing expectations
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FinTech of the Week is RiskInnov

In our ongoing series, our FinTech of the Week is RiskInnov, an applied research company, which provides assessments, evaluations and advice in risk-management and decision-aid under risk. Bertrand Munier, Founder and CEO at RiskInnov discusses FinTech trends as well as the benefits of risk assessment tools in part one of this interview. Watch the video
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