Empowering agents for the modern customer
Tuesday 24 March 2020
Meeting the needs of the 24/7 customer through empowered staff with the best tools. Bold 360 brings us on the modern customer journey and highlights both their evolving expectations and how to satisfy them, winning both loyalty and competitive advantage in the process. We sit down for a special Q&A with Celine Allain, Financial Services
- Published in AI/Machine Learning, Customer Experience, Featured, Fintech, FinTECHTalents
We are all WFH – What can we learn from those who have been doing it all along.
Tuesday 24 March 2020
In the past whenever we have discussed the future of work the idea of remote working often emerges. Whether it be a simple ‘working from home’ arrangement or a full on ‘digital nomad’ existence, working free of a physical office or set working hours was often touted as a progressive choice for people who wanted
- Published in Community, Employment, Featured, Fintech, Talent
FinTech of the Week is Credit Kudos
Tuesday 24 March 2020
In our ongoing series, our FinTECHTalents FinTech of the week is Credit Kudos, a credit reference agency that helps lenders make better and faster credit decisions using Open Banking data. Freddy Kelly, CEO of Credit Kudos discusses how they are better than traditional credit bureaus, how Open Banking underpins their banking model, how they build
- Published in AI/Machine Learning, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Start-ups, Video
FinTech of the Week is Aire
Tuesday 17 March 2020
In our ongoing series, our FinTECHTalents FinTech of the week is Aire, a credit insight service on a mission to make credit equitable for everyone. Providing a range of credit risk and affordability insights, Aire drives fairer decision-making across the customer lifecycle for lenders. Andy Moffat, Business Development Director at Aire, discusses the inherent issues
The future of work is engagement
Tuesday 17 March 2020
Pam Bateson, CEO and Founder of Thrive Partners discusses the new ecosystem of what the world of work is, how to prepare for and ‘be brave’ for the job search and how to ‘stand out’ as a recent graduate looking for work. “85 percent of people in work are disengaged because they’re too stressed, they’re
- Published in Ageing, Diversity, Employment, Featured, Fintech, FinTECHTalents, Talent, Video
FinTech of the Week is Yobota
Tuesday 10 March 2020
In our ongoing series, our FinTECHTalents FinTech of the week is Yobota, which provides a platform to enable financial institutions to create and run innovative financial products much faster than other core banking solutions on the market. In a special two part interview, Founder and CEO, Ammar Akhtar talks about core banking, working with incumbent
- Published in Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Innovation, Start-ups, Video
Are ‘cool banks’ delivering on FinTech?
Tuesday 10 March 2020
BankiFi’s Founding partner Conny Dorrestijn discusses Open Banking and how the entire FinTech ecosystem – banks, new FinTech entrants – can work together to support consumers and SMEs alike. “Two years ago we were all very excited about banks being very cool and having these brilliant app stores where you could shop for everything,” says
- Published in Community, Customer Experience, Data Privacy, Featured, Fintech, FinTECHTalents, Innovation, Partnership, Start-ups, Uncategorized, Video
Students bring an ‘open mind’ to FinTech
Tuesday 10 March 2020
Dr. Malgorzata Sulimierska, Senior Lecturer in Banking and FinTech (Accounting and Finance) discusses how the talent of the future (students) are exploring and researching the evolving technologies and innovative practices shaping the financial services industry today. Dr. Sulimierska also discusses the new ‘FinTech’ programme at the University, which was launched last year. “When I was
- Published in Community, Employment, Fintech, FinTECHTalents, Innovation, Talent, Video
FinTech of the Week is Charlie India creating a seamless world for SMEs
Tuesday 03 March 2020
In our ongoing series, our FinTECHTalents FinTech of the Week is Charlie India which provides online services and technology for invoicing for the SME market. In this exclusive interview, Katalin Kauzli, CEO, Charlie India talks about working with banks to offer a seamless, end to end e-invoicing solution and launching their enterprise offering. “E-invoicing is
- Published in Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Payments, Video
Should we be afraid of AI?
Tuesday 03 March 2020
Clara Durodié, executive chair of the Cognitive Finance Group and author of Decoding AI in Financial Services: Business Implications for Boards and Professionals discusses the concerns around AI and the possibility of providing data statements, much like consumers receive bank statements, to see how their data is being collected, used, sold and even abused. “Some
- Published in AI/Machine Learning, AITECHTalents, Customer Experience, Cyber security, Data Privacy, Featured, Fintech, FinTECHTalents, Innovation, Video