From picking potatoes to humanising the digital economy – Fintech Leaders Series
Tuesday 10 August 2021
From picking potatoes to humanising the digital economy – Fintech Leaders Series Leaders build companies and create products and inspire teams in large and small organizations in many different sectors around the world. They are the type of people that not only produce great results but attract and retain talent that go on serve as
- Published in Blog, Community, Content, Customer Experience, Fintech, Innovation, Interviews
Customer Experience is the Name of the Customer Loyalty Game
Tuesday 03 August 2021
Customer Experience is the Name of the Customer Loyalty Game Nowadays, capturing customers’ attention and loyalty is more complex than simply creating a well-functioning product accompanied by a catchy slogan. Consumers are constantly inundated with information from physical and digital sources across multiple channels, and at times, simultaneously. As a result, attention spans are shrinking
- Published in Community, Content, Customer Experience, Featured, Fintech, Fintech Talents 'Thank you' page, Innovation
Fintechs and AI – A smart move for building societies and credit unions
Tuesday 27 July 2021
Fintechs and AI – A Smart Move for Building Societies and Credit Unions There’s seemingly no end to the business applications of artificial intelligence. From fraud detection to forecasting sales and analysing consumer behaviour, AI has rapidly become a powerful tool for enterprises across the world. In recent years, building societies and credit unions have
Inclusive finance: A case study in PPP lending
Tuesday 25 May 2021
A fantastic example of effective and inspirational collaboration from the Impact Stage at Fintech Talents North America. Hear from Boss Insights, Carver Federal Savings Bank and Paybby about how they worked together to deliver better outcomes for minority and female led businesses at speed. Take the starting point of communities with historically unequal access to
- Published in Content, Customer Experience, Featured, Fintech, Inclusion
The future of work – Are we heading back to the office?
Tuesday 11 May 2021
It is a sign of the times and the accelerated pace of change that our views about work have been upended over the past year. Most of us have lived through the snail’s pace of change in many organisations over the years and once considered flexible hours or the odd work from home day a
- Published in Content, Customer Experience, Featured, Fintech
PPP partnership to support minority owned businesses
Tuesday 02 March 2021
Our partners at Boss Insights collaborated with Carver Federal Savings Bank and Paybby to deliver better outcomes for minority and female led businesses at speed. As Michael T. Pugh, CEO at Carver Federal Savings Bank notes, “More than 40% of black & brown businesses could be at risk for failure because of the pandemic, specifically
- Published in Blog, Community, Content, Customer Experience, Diversity, Featured, Inclusion, Partnership
Is physical banking obsolete? The future is blended
Tuesday 02 March 2021
In 2020, the world was thrust into uncharted territory – replacing physical connections with virtual ones – as the pandemic forced social distancing requirements among billions of people around the world. Now, with remote work and virtual experiences becoming the widely accepted norm, physical banks appear outdated, redundant, and out of touch with consumers’ needs
- Published in Community, Content, Customer Experience, Featured, Fintech
A silver lining for lending – FTT Chat ep 45
Tuesday 16 February 2021
Tomer Guriel, CEO at ezbob, joins us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants and emerging technologies. In this chat, Tomer discusses the new relationships being formed by banks and SMEs, creating an Amazon or Netflix experience for customers
- Published in Community, Content, Customer Experience, Featured, Fintech, Innovation, Interviews, Video
Unlocking the Power of FinTech Partnerships
Tuesday 01 December 2020
Without extensive budgets or large technical teams, in-house development may not be an option for smaller financial institutions looking to digitalise. Partnerships with FinTech providers can act as a powerful route to leveraging the benefits of external technologies and solutions. At FinTECH Talents Building Societies last month, the day closed with a practical discussion on
- Published in Content, Customer Experience, Fintech, Innovation, Uncategorized
Does Culture Hold the Key to Digital Success?
Tuesday 24 November 2020
The question formed the basis of a fast-paced and insightful panel at FinTECHTalents Building Societies on October 21st. Panellists discussed how the foundations of a digital culture, where innovation is embraced and the right talent brought on board, can accelerate transformation. The strength of the discussion came from the wide variety of perspectives represented by
- Published in Content, Customer Experience, Innovation