Giving customers what they want and what they might not know they need – FTT Chats Episode 39
Tuesday 13 October 2020
Hali Khan, Vice President – EMEA at Zafin joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. During our chat Hali discussed the fundamental notion of customer-centricity, for financial institutions truly looking to put their customer
- Published in Community, Content, Customer Experience, Fintech, Innovation, Interviews, Video
Open Banking: The Journey and an updated Destination – Open Finance
Tuesday 13 October 2020
Experts at the coal face of Open Banking in North America look at the state of play in the progress of initiatives/development and what the future might hold. Will Open Banking be driven by regulation or will the market carve the path? Are there, for example, particular regulatory frameworks (eg around data privacy/date security) that
- Published in Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion
Where is the Heart(land) of Banking?
Tuesday 06 October 2020
“Technology comes and goes, financial needs change over time but at the very heart of financial services, this remains a human endeavour”, Bradley Leimer The lunchtime debate at FTT Virtual North America provides a compelling and inspirational overview of how a range of financial institutions, from community banks to the first digital provider gain a
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The Urgency of Great Customer Experience & The Future of the Branch – FTT Chats Episode 35
Tuesday 29 September 2020
Watch the interview now! For this edition of FTT Chats – our ongoing series where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies – we were joined by two speakers from LogMeIn, Nick Pegram, Director, specialising in AI Products and Celine Allain, Financial
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Will every company become a FinTech Company?
Tuesday 11 August 2020
Our world is full of pithy one-liners and Tweet-worthy phrases. We’ve all been to conferences where we have heard: ‘Innovate or die’ or ‘Ignore the HiPPOs’ or ‘We’re just a technology company with a banking licence.’ Many of these well-worn keynote fillers have roots in real life case studies, lessons from the trenches of innovation
- Published in Blog, Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups
What does the future hold for FinTech in North America?
Monday 03 August 2020
Have we accomplished what we set out to do more than a decade ago? Have we altered the financial services landscape? Did we actually change the narrative? Financial technology, implemented thoughtfully, can act as a gateway to include more unbanked and underbanked within the formal financial services system. It can help serve people better, providing
- Published in Ageing, Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Opinion, Start-ups
What’s on at FinTECHTalents? Series 115
Wednesday 29 July 2020
What’s on at FinTECHTalents this week?
- Published in AI/Machine Learning, Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Opinion, Video
FinTech of the Week is InnoValor
Tuesday 14 July 2020
In our ongoing series, our FinTech of the Week is InnoValor, which advises organizations on how to realize digital innovations. In addition to consultancy, InnoValor also supplies innovative software, with ReadID which is a business model innovation platform. Wil Janssen, Managing Partner at InnoValor and Robin Smits, Global Sales Director, ReadID discuss how they fit
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FinTech Virtual Life – Your Bingo Card is here!
Tuesday 07 July 2020
We are now four months into dealing with a global pandemic that has changed how many of us live, work and parent forever. Working from home is now the default, rather than a negotiated perk, events and networking are now virtual and our sourdough starters are a regular addition to our kitchen counter tops. As
- Published in Community, Content, Customer Experience, Featured, Fintech
Four Ways to Rethink Social Media in the Financial Services Industry
Tuesday 07 July 2020
The COVID-19 pandemic has done more than shake up the way we live our daily lives. It’s magnified major gaps in the financial services industry, particularly how financial institutions connect, engage, and communicate with customers online through social media. Before the pandemic, banks and credit unions leveraged social media marketing to some extent. A 2019
- Published in Ageing, Community, Content, Customer Experience, Fintech, FinTECHTalents, Innovation, Opinion