Customer Experience
In conversation with Zumo Enterprise at FTT Embedded Finance & Super Apps
Tuesday 19 July 2022
We recently hosted FTT Embedded Finance & Super Apps, a live event exploring the technologies, innovations and trends re-defining the future of how financial services are crafted and distributed. A huge community of innovators and industry leaders, including retailers, manufacturers, financial institutions, insurers, telcos, fintechs and tech providers came together, offering a unique diversity of
- Published in Community, Community & Events, Content, Customer Experience, Embedded Finance, Fintech, FinTech of the Week, Interviews, Partnership, Payments, Regulation, Video
In conversation with Tribe Payments at FTT Embedded Finance & Super Apps
Tuesday 21 June 2022
- Published in Blog, Community, Community & Events, Content, Customer Experience, Embedded Finance, Fintech, FinTech of the Week, Innovation, Interviews, Partnership, Payments, Video
FTT Embedded Finance & Super Apps – In conversation with Cover Genius
Tuesday 31 May 2022
Who are the enablers behind Walmart Financial Services?
Tuesday 10 May 2022
In conversation with Keyless at Future Identity Finance 2022
Tuesday 03 May 2022
On 26th April our community of identity industry leaders, including financial institutions, policymakers, technology enablers and consumer facing businesses gathered at Future Identity Finance. We explored how innovation, regulation and customer expectations are changing the way we identify ourselves to access financial services. During the event, Laura Camplisson, our Future Identity Portfolio Lead, caught up
- Published in Blog, Community, Community & Events, Content, Customer Experience, Identity, Innovation, Interviews
In conversation with Velexa at FTT Embedded Finance & Super Apps 2022
Tuesday 03 May 2022
On 26th April our community of innovators and industry leaders, including retailers, manufacturers, financial institutions, insurers, telcos, fintechs and tech providers gathered at FTT Embedded Finance & Super Apps, where we delved into the technologies, innovations and trends that are defining the future of how financial services are devised and distributed. During the day, our
10 Things we love about FTT Embedded Finance & Super Apps
Tuesday 03 May 2022
Technology changes, coupled with the boom of e-commerce rapidly increased the ability to provide financial products and services directly to small businesses or consumers, at point of demand. No wonder embedded finance is currently the hottest topic in fintech: The industry is taking financial services everywhere. Last Tuesday, our community of innovators and industry change makers,
- Published in Blog, Community, Community & Events, Content, Customer Experience, Diversity and Inclusion, Embedded Finance, Featured, Innovation, Insurtech, Partnership, Payments, Start-ups, Video
Embedded Insurance – Narrowing the protection gap
Tuesday 15 March 2022
According to the FCA’s Financial Lives 2020 survey, 53% of the UK’s population surveyed responded as not having insurance products. This difference between the volume of insurance that is economically beneficial for society and the volume of coverage that is actually purchased, is defined as the protection gap. The impact of this protection gap translates
- Published in Blog, Community, Community & Events, Content, Customer Experience, Embedded Finance, Fintech, FinTech of the Week, Innovation, Insurtech, Partnership, Start-ups
The rise of Super Apps
Tuesday 08 March 2022
Already in widespread use in China and other nations, super apps are yet to reach mainstream appeal across the West. While individual smart phone apps are extraordinarily popular, few of these applications offer more than a few core services to users. In China, WeChat is the definitive super app, with users being able to do
- Published in Blog, Content, Customer Experience, Embedded Finance, Innovation, Partnership, Payments, Regulation
Tooling up for the future of embedded finance
Tuesday 22 February 2022
“Banking is no longer somewhere you go, but something you do” as Brett King said way back in 2012. And it is very much in keeping to what we are seeing across the industry now. From people consciously and proactively reaching out to their financial institutions to contextual channels offering them products that meet their
- Published in Blog, Community, Community & Events, Content, Customer Experience, Embedded Finance, Innovation, Partnership, Payments, Video