Beyond COVID-19: How will banking take shape in the ‘new normal’?
Tuesday 13 October 2020
by Liz Lumley
Disruption has been a buzz word in many industries, including financial services, for some time. In the old world, innovators were the purveyors of this change. Today’s current environment will have a dramatic impact both on challenger and incumbent financial institutions alike. How is the financial industry responding to the global pandemic? How are customer
Moving Towards A New Era – Three Trends from FintechOS’s Roundtable at FinTECHTalents Virtual Spring 2020
Tuesday 30 June 2020
by Our Community
The way we interact and surface financial services will change. There is no way back. Pre-Covid, face-to-face-only banking customers were already becoming the exception. Globally, the share of digital-only and hybrid banking customers jumped from 65% of all customers in 2015 to 88% in 2019, according to Boston Consulting Group. The arrival of the Covid-19
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