Is the Future of Financial Services More Local than You Think? – FTT Chats Episode 40
Tuesday 24 November 2020
Simon Jones, Chief Customer Officer at ClearBank joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. The discussion partly focused on the impact of Coronavirus on the ways customers are engaging with financial service providers. Simon
- Published in Community, Content, Featured, Fintech, Innovation, Interviews, Video
Does Culture Hold the Key to Digital Success?
Tuesday 24 November 2020
The question formed the basis of a fast-paced and insightful panel at FinTECHTalents Building Societies on October 21st. Panellists discussed how the foundations of a digital culture, where innovation is embraced and the right talent brought on board, can accelerate transformation. The strength of the discussion came from the wide variety of perspectives represented by
- Published in Content, Customer Experience, Innovation
Innovating the way to Sustainable Development Goals
Tuesday 10 November 2020
Charlotte Hausemer, Vice President – Innovation and Product Strategy for Trade and Treasury solutions Americas, BNP Paribas, outlines how Sustainable Development goals must be embedded in Financial Services. Technology and innovation (including Open Finance) have crucial roles to play in enabling and accelerating positive outcomes. How can FinTechs reinvent the financial sector with green and
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Technology Should not Replace Humans – It Should Empower Them
Tuesday 10 November 2020
If we were to have made note of the most commonly used phrase at FTT Building Societies on 21st October, it would most likely have been “lovely to virtually meet you”, or “your microphone is still on mute”, or perhaps “we’ll have to have a drink in person one of these days!” But beyond these
- Published in Content, Innovation
Results, Reflections and What Next? – FTT Building Societies 2020
Tuesday 27 October 2020
The successful launch of FinTECHTalents Virtual Building Societies on 21st October 2020, united a driven and dedicated community of innovators. The day sparked new ideas and encouraged constructive debate on the power of digital transformation to boost the unique services building societies, credit unions and community banks provide. Above all it was clear that no
- Published in Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Start-ups
Giving customers what they want and what they might not know they need – FTT Chats Episode 39
Tuesday 13 October 2020
Hali Khan, Vice President – EMEA at Zafin joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. During our chat Hali discussed the fundamental notion of customer-centricity, for financial institutions truly looking to put their customer
- Published in Community, Content, Customer Experience, Fintech, Innovation, Interviews, Video
Innovation and Resilience: Building Societies in Times of Crisis
Tuesday 22 September 2020
The founding of the UK’s first Building Society was an act of innovation, built entirely on the needs of the people. The, perhaps familiar, story began in the year 1775. A society, the first of it’s kind, was set up to pool the resources of its working-class members, giving each the chance to purchase land
Innovation is Wherever you Build it: A Digital Future for the UK’s Mutual Banking Sector
Tuesday 15 September 2020
Building Societies are long established, member-owned and uniquely purpose-driven financial institutions. Regardless of scale, they are committed to providing products and services which meet genuine need, without leaving anyone behind. This commitment will not change any time soon. But in an increasingly technology-first financial industry, the way in which Building Societies fulfil their purpose will
Innovation in your backyard
Tuesday 30 June 2020
Across North America there are over 10,000 community banks and credit unions, serving a broad range of communities (from farmers to metropolitan residents) with a diverse range of needs. Embedded in their communities and with deep knowledge of the customers that they serve, do these institutions have the potential to become the true innovative and
COVID-19 and the Digital Divide
Tuesday 28 April 2020
Social distancing, and for some complete isolation, has elevated the importance of digital inclusion. As we have all experienced, the need to rein in our physical interactions has nudged or rather shoved us into the online world for an ever-broadening range of daily activities. The sense of urgency is real and moves to a level