Customer Experience is the Name of the Customer Loyalty Game
Tuesday 03 August 2021
Customer Experience is the Name of the Customer Loyalty Game Nowadays, capturing customers’ attention and loyalty is more complex than simply creating a well-functioning product accompanied by a catchy slogan. Consumers are constantly inundated with information from physical and digital sources across multiple channels, and at times, simultaneously. As a result, attention spans are shrinking
- Published in Community, Content, Customer Experience, Featured, Fintech, Fintech Talents 'Thank you' page, Innovation
How payment cards can take crypto mainstream
Tuesday 03 August 2021
How payment cards can take crypto mainstream The number of cryptocurrencies now exceeds 5,200, according to Investing.com, evidence that cryptocurrencies are increasingly viewed as viable stores of value. However, the technology that supports Bitcoin, Ethereum, Binance Coin, and Dogecoin trading has some inherent limitations. Even the most popular cryptocurrencies today are not easily accessible for everyday
- Published in Community, Content, Featured, Fintech, Fintech Talents 'Thank you' page, Innovation, Opinion, Payments
The mutual benefits of technology in mortgages
Tuesday 03 August 2021
Building societies were created to help their members overcome one of the biggest financial challenges most of us will face: buying a home. Nearly a third of people in the UK have a mortgage from a building society. Building societies operate differently to lending banks. They are mutual organisations that are owned by their members,
- Published in Content, Fintech, Identity, Innovation, Opinion
Going big with embedded finance, frozen money and bad gum – FTT Bookmark Issue 25
Tuesday 27 July 2021
Going Big with Embedded Finance, Frozen Money and Bad Gum Your weekly resource for noteworthy news, fascinating features, and fintech titbits that caught our eye. Whether you live by your Twitter lists, save your Google Alerts or simply scroll through LinkedIn for insights and commentary – there is a wealth of content that weaves a
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Fintechs and AI – A smart move for building societies and credit unions
Tuesday 27 July 2021
Fintechs and AI – A Smart Move for Building Societies and Credit Unions There’s seemingly no end to the business applications of artificial intelligence. From fraud detection to forecasting sales and analysing consumer behaviour, AI has rapidly become a powerful tool for enterprises across the world. In recent years, building societies and credit unions have
Embracing the F-word in the online customer journey
Monday 19 July 2021
In recent years, the number of businesses and services operating online has skyrocketed. For online consumers, a key part of the appeal is convenience. Secure payments, ecommerce accounts, personalised product offerings and subscription services are all just a click away. To keep pace with consumers’ evolving expectations, businesses are turning their attention to removing the
- Published in Community, Featured, Fintech, Fintech Talents 'Thank you' page, FinTECHTalents, Innovation
FTT Bookmark – Embedding the power of partnerships
Monday 19 July 2021
Embedding The Power of Partnerships – From the Middle East to Gig Economy Your weekly resource for noteworthy news, fascinating features, and fintech titbits that caught our eye. Whether you live by your Twitter lists, save your Google Alerts or simply scroll through LinkedIn for insights and commentary – there is a wealth of content
- Published in Blog, Community, Content, Fintech, FinTech of the Week, Fintech Talents 'Thank you' page, FinTECHTalents, Innovation, Opinion
Top four wins with open finance in 2021
Monday 19 July 2021
The value of Open Finance is becoming clearer as an increasing number of start-ups and established players are innovating in the ecosystem. From tax filing to subscription management, mortgages and credit risk, this article will run through some of the most impactful and interesting Open Finance use cases. Tax filing While nobody enjoys filing their
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Retailers aim to win ‘the belt’ with embedded finance
Monday 19 July 2021
Retailers Aim to Win ‘The Belt’ with Embedded Finance No one has dominated the UFC cage quite like Connor McGregor. The notorious Irish “bad boy” barks as big as he bites, or in this case, punches and kicks as hard as he trash talks his opponents. As a result, McGregor has skyrocketed to fame, become
- Published in Community, Content, Featured, Fintech, FinTECHTalents, Innovation, Opinion
The future of insurance is contextual
Sunday 18 July 2021
Embedded insurance is far from a recent creation. For years people have been buying insurance alongside taking out their mobile phone contract or at the point of purchase of white goods in departments stores. But the drive by businesses in many industries to better meet often complex customer needs is helping boost the growth of
- Published in Community, Content, Fintech, FinTECHTalents, Innovation