Banking on Net Zero – Can building societies lead the way?
Monday 05 July 2021
The conversation around how to best transition to Net Zero for businesses is becoming increasingly urgent as the impacts of climate change approach. Like other financial institutions, building societies have a vital role to play in the route to Net Zero and the future low carbon economy. Customer expectations are also driving the urgency in
Credit unions & fintechs: How to create a more perfect union
Tuesday 22 June 2021
Are credit unions and fintechs friends, competitors or collaborators? Fintech Talents North America brought together an impressive panel of innovative leaders from credit unions to explore how they can create beneficial working partnerships with innovative fintechs to the benefit of both their organizations and, crucially, their end customers and communities. The pandemic upended many of
- Published in Content, Featured, Fintech, FinTECHTalents, Innovation
The future of work – Are we heading back to the office?
Tuesday 11 May 2021
It is a sign of the times and the accelerated pace of change that our views about work have been upended over the past year. Most of us have lived through the snail’s pace of change in many organisations over the years and once considered flexible hours or the odd work from home day a
- Published in Content, Customer Experience, Featured, Fintech
The Credit Union View – Fintech Talents North America
Tuesday 02 February 2021
In the run up to Fintech Talents North America, we are speaking to credit unions and community banks across North America to gather their views on how they see the future unfolding in their corner of the financial services sector. This time we hear from Travis Kasten, President/ CEO of the Service First Federal Credit
The Great Acceleration
Tuesday 26 January 2021
Digital by default and at short notice has been a hallmark of the recent pandemic. For financial institutions across North America, Covid 19 and the mitigation measures adopted did not discriminate between institutions. Whether a small credit union or a large international financial services provider, the need to shift to digital channels and ways of
The Credit Union View
Tuesday 19 January 2021
In the run up to Fintech Talents North America, we are speaking to credit unions and community banks across North America to gather their views on how they see the future unfolding in their corner of the financial services sector. We start with Australia Hoover, President/CEO of the CDC Federal Credit Union in Atlanta who
Innovation at the Heart of the Community
Tuesday 08 December 2020
When we talk about innovation in financial services, we often focus on the digital-first challengers, the future-proofing banks or even the influence of Big Tech. But if there was one sentiment echoed throughout the day at FinTECHTalents Virtual Building Societies, it was this: Innovation is Wherever You Build It. We should not overlook the power
Is the Future of Financial Services More Local than You Think? – FTT Chats Episode 40
Tuesday 24 November 2020
Simon Jones, Chief Customer Officer at ClearBank joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies. The discussion partly focused on the impact of Coronavirus on the ways customers are engaging with financial service providers. Simon
- Published in Community, Content, Featured, Fintech, Innovation, Interviews, Video
Does Culture Hold the Key to Digital Success?
Tuesday 24 November 2020
The question formed the basis of a fast-paced and insightful panel at FinTECHTalents Building Societies on October 21st. Panellists discussed how the foundations of a digital culture, where innovation is embraced and the right talent brought on board, can accelerate transformation. The strength of the discussion came from the wide variety of perspectives represented by
- Published in Content, Customer Experience, Innovation
Innovation in your backyard
Tuesday 30 June 2020
Across North America there are over 10,000 community banks and credit unions, serving a broad range of communities (from farmers to metropolitan residents) with a diverse range of needs. Embedded in their communities and with deep knowledge of the customers that they serve, do these institutions have the potential to become the true innovative and