FinTECHTalents – What’s On?
Tuesday 07 April 2020
Watch to find out what we have in store for our community this week. It’s the launch of FinTECHTalents Virtual for Spring! Register your interest now for a free community ticket to experience this ground-breaking event.
Grab a (Virtual) Beer and be part of our community
Tuesday 07 April 2020
Humans are social animals. We create languages, paint pictures, and sing songs in order to communicate and connect with one another. Variations of those first early smoke signals sent out over millions of years – from Gutenberg kickstarting a cultural and scientific revolution, to telegraph and radio waves sending news and information across borders, to
Customer service in a crisis
Tuesday 31 March 2020
In the normal run of events, customer service failures (long waits on hold, being given the wrong information, bouncing around from agent to agent) are ample fodder for water cooler conversation and complaints. In a crisis, they can be devastating to customers (individuals and businesses alike) in distress, who need fast and accurate responses. The
- Published in Content, Customer Experience, Featured, Fintech, Innovation, Opinion
Coronavirus: threat to traditional trade or already doomed?
Tuesday 31 March 2020
Roger Vincent, Chief Innovation Officer and GM at Trade Ledger looks at the current state of global trade and the impact COVID-19 will have going forward. Global trade growth has been slowing massively since the financial crisis – with Coronavirus, the latest setback, causing a huge credit crunch amongst Chinese businesses. But, even though it
FinTech of the Week is AccountScore
Tuesday 31 March 2020
In our ongoing series, our FinTech of the Week is AccountScore, an analytics business which provides actionable insights and analytics on bank transaction data for clients – typically banks and financial services companies who want to learn more about their customers, prospects and applicants. Ahmed Amin, Sales Director, AccountScore, discusses the ever evolving Open Banking
- Published in Content, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Partnership, Video
Empowering agents for the modern customer
Tuesday 24 March 2020
Meeting the needs of the 24/7 customer through empowered staff with the best tools. Bold 360 brings us on the modern customer journey and highlights both their evolving expectations and how to satisfy them, winning both loyalty and competitive advantage in the process. We sit down for a special Q&A with Celine Allain, Financial Services
- Published in AI/Machine Learning, Customer Experience, Featured, Fintech, FinTECHTalents, Interviews
A Five Generation Workplace
Tuesday 24 March 2020
Populations that are both living and working longer are having a profound impact on the workplace. As many of us sit in our homes working instead of our offices, it is clear to us that the world of work is changing. Although a pandemic has necessitated and accelerated remote working arrangements, it is worth remembering
- Published in Ageing, Community, Employment, Featured, FinTECH4Life, Opinion, Talent
We are all WFH – What can we learn from those who have been doing it all along.
Tuesday 24 March 2020
In the past whenever we have discussed the future of work the idea of remote working often emerges. Whether it be a simple ‘working from home’ arrangement or a full on ‘digital nomad’ existence, working free of a physical office or set working hours was often touted as a progressive choice for people who wanted
FinTech of the Week is Credit Kudos
Tuesday 24 March 2020
In our ongoing series, our FinTECHTalents FinTech of the week is Credit Kudos, a credit reference agency that helps lenders make better and faster credit decisions using Open Banking data. Freddy Kelly, CEO of Credit Kudos discusses how they are better than traditional credit bureaus, how Open Banking underpins their banking model, how they build
- Published in AI/Machine Learning, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Start-ups, Video
Women in Tech Podcast – Empowerment with empathy
Tuesday 17 March 2020
Our very own Lisa Moyle sat down with Espree Devora at the Women in Tech podcast after speaking at the FinTech Inn event in Lithuania last year. “Empathy comes from experience and if you’ve had the story book smooth ride, it’s really hard to develop that empathy. So, if you have experienced bumps, you have
- Published in Ageing, Diversity, Employment, Featured, Innovation, Opinion