The promise of technology is to deliver financial products and services that better meet the needs of end users by design. Following the digital acceleration witnessed during the pandemic, how will next gen financial services meet the new sets of challenges facing consumers and businesses?

Nicole Casperson, Founder, Fintech Is Femme & Content Creator, Workweek (moderator)
Lisa Violet, SVP Strategic Partnerships, Varo

Start-ups and growth stage companies are facing a much tougher macroeconomic environment. How do they evolve, pivot (where necessary) and secure a pathway to resilience and profitability. What are the hallmarks of companies best placed to survive the challenges ahead?

Mariquit Corcoran, Head of FinTech and VC Coverage, Independence Point Advisors
Jing Zhuang, Managing Director, Mizuho
Susan Ehrlich, Venture Partner, Core Innovation Capital

As we all played with creating text on CHatGPT at the end of 2022, it seemed that the technology had become far more sophisticated and developed. It is a leap forward from the Chatbots that we’ve been using. Beyond better chatbots, how will AI/ML be leveraged across the industry?

Supreet Kaur, Assistant Vice President, Morgan Stanley

Beyond the highs and lows of cryptocurrencies, blockchain technology is poised to have an impact on the infrastructure of financial services. What are the exciting new use cases emerging? Are we moving into a more mature stage of development?

Payments are evolving rapidly, and the aggregation of services and the moves towards real-time payments are driving even more change across the industry. Can the payments experience live up to customer expectations? Join a group of payments gurus as we look to the future of payments in North America.

Peter Fishman, President, Finnovia (moderator)
Brandon Baines, VP, Tech Enabled Banking, Customers Bank

Financial inclusion is about so much more than having a bank account. How can the industry better ensure that diverse universe customers have their needs met? Can financial services advance beyond a transactional relationship and put end-users on a path to financial resilience and health? Can we support previously underserved customers in building the wealth that can change lives for the better?

Trevor Rozier-Byrd, CEO & Founder, Stackwell Capital
Michael Cyr, Director of Financial Inclusion, Regions
Mimi Joy, Financial health expert (moderator)

The discussion around bank – fintech partnerships has moved on. The question of whether to partner with innovative fintechs has been largely settled. There is broad agreement that they form an essential part of established providers innovation journeys. What is required now is an emphasis on the ‘how’ and that is not a straightforward answer. Our panelists will explore the different forms partnerships can take and the creative thinking required.

Dana Wilson, Founder & CEO, CHIP
Marc Rehberger, SVP, Sr. Managing Director, Head of Tech Enabled Banking, Customers Bank
Brian Luciani, Head of Rise New York, Rise, created by Barclays
Amy Young, Director, Global Strategic Partnerships, Financial Services, Microsoft
Brian Chin, Fintech Partnerships, Santander (moderator)

What is the value of the metaverse and how will it be leveraged by financial institutions. Will we be meeting with our financial providers in the metaverse to buy products, discuss our financial goals and educate ourselves on the possibilities? What are the technologies that will drive this forward, and will it be accessible to all?

Curt Queyrouze, President, Coastal Community Bank

In contrast to Europe, the development of open banking in North America (particularly in the US) has been market-led. It’s potential impact, however, is just as significant. We will explore the trajectory of open banking including the regulatory frameworks and, crucially, the innovation being driven by the growing adoption of open banking.

Greg Brown, Head (VP) North American Digital Product Management – Sales & Marketing BMO
Amy Young, Director, Global Strategic Partnerships, Financial Services, Microsoft