Beyond COVID-19: How will banking take shape in the ‘new normal’?
Tuesday 13 October 2020 by Lisa Moyle
Disruption has been a buzz word in many industries, including financial services, for some time. In the old world, innovators were the purveyors of this change. Today’s current environment will have a dramatic impact both on challenger and incumbent financial institutions alike. How is the financial industry responding to the global pandemic? How are customer
- Published in Blog, Community & Events, Content, Featured, Fintech
Winning the hearts and minds of customers – The Vox Pop Report
Tuesday 28 July 2020 by Our Community
Customers expect fast action and are quick to respond when they do not get it. In a digital world, 24/7, always on access, is the expectation and is accelerating rapidly. We set out, along with our partners at LogMeIn, to gather a snapshot of how financial services providers were striving to meet those fast-changing expectations
- Published in Community & Events, Content, Featured, Fintech, FinTECHTalents, Innovation, Robotics