FinTECHTalents Future of the Branch
Tuesday 27 October 2020
The branch has played an important role both for providers and customers over many years. The closure of branches always generates discussion and debate, but footfall has been falling for a number of years. Customers – consumers and businesses alike – may like to know that they are there but they do not actually visit
- Published in Community, Content, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Interviews, Start-ups, Video
The Urgency of Great Customer Experience & The Future of the Branch – FTT Chats Episode 35
Tuesday 29 September 2020
Watch the interview now! For this edition of FTT Chats – our ongoing series where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies – we were joined by two speakers from LogMeIn, Nick Pegram, Director, specialising in AI Products and Celine Allain, Financial
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Winning the hearts and minds of customers – The Vox Pop Report
Tuesday 28 July 2020
Customers expect fast action and are quick to respond when they do not get it. In a digital world, 24/7, always on access, is the expectation and is accelerating rapidly. We set out, along with our partners at LogMeIn, to gather a snapshot of how financial services providers were striving to meet those fast-changing expectations
- Published in Community, Content, Featured, Fintech, FinTECHTalents, Innovation, Robotics