Why do established banks create new entities rather than devoting resources to improving the existing organisation? What are the drivers that underpin that strategic decision? In the buy, partner, rent or create decision making tree, what are the benefits of starting from scratch?   The decision clearly comes with some eye caching job titles (Ivan

An overdue conversation for financial services: Where are we really headed next? If there was one theme that emerged during this pandemic, it would be one of acceleration. While much of our daily life feels like it has been in stasis these past nineteen months, it seems every area of financial services is experiencing some

From picking potatoes to humanising the digital economy – Fintech Leaders Series Leaders build companies and create products and inspire teams in large and small organizations in many different sectors around the world. They are the type of people that not only produce great results but attract and retain talent that go on serve as

The scale and pace of bank branch closures over the past decade has been unprecedented. Once the heart of thriving communities, building societies and banks are rapidly becoming a thing of the past in hundreds of towns and villages. According to a Which analysis, almost 4,300 physical bank branches have closed since the beginning of

The branch has played an important role both for providers and customers over many years. The closure of branches always generates discussion and debate, but footfall has been falling for a number of years. Customers – consumers and businesses alike – may like to know that they are there but they do not actually visit

I was 14 years old when I put my August 1986 copy of Seventeen magazine in the trash. I remember it well. I was at my family’s beach house close to Cape Cod. It was the ‘Back to School’ issue. Jennifer Connelly was on the cover. She looked beautiful, tall and slim with long thick

A while ago I read a promo for a webcast that read something along the lines of ‘Our industry experts will talk through best practice to enable successful bank startup partnerships.’ I read that line several times ‘best practice to enable successful … partnerships’ and I thought to myself…  Liar liar, PANTS ON FIRE!!!   Anyone who claims to know