An innovation community moving beyond digital by default
Launched during a pandemic, we were surprised (pleasantly so) at how rapidly Fintech Talents North America grew. We set out to convene a community of innovators from across the financial services ecosystem, creating an opportunity to discuss the digital transformation of the industry at a time when digital interaction was the only option. We were all digital by default.
Many things have changed since then, one of the best being that we can now bring our community together, fully live and in person on the 20 June in New York City. We are grateful for the technologies that enabled us to launch and grow Fintech Talents North America but when it comes to connecting, sharing ideas, and meeting new industry innovators, nothing beats looking into the whites of someone’s eyes.
Financial services on a digital journey
A lot has changed but many changes are still yet to come to an industry that is pivotal to every consumer, business, and sector in the economy. We will be touching on many topics and themes across the day, some of which will be discussed below. Although we can’t cover it all in a day, by co-locating with our FTT Embedded Finance & Super Apps, Customer Alpha and Future Identity Finance events, attendees will have access to four events full of exciting content and the communities that come along with them.
As we look at the growth of embedded finance, for example, it has shattered many assumptions about who your next partner and collaborator might be. The opportunities for cross-pollination and learning are growing and that is a key driver in creating an environment in which participants have access diverse communities with common goals – delivering for customers in the context of fast-paced change. That applies whether you are an established bank, a credit union, a developing marketplace, a vertical SaaS provider or a bricks and mortar retailer.
The Fintech Talents Stage
One the Fintech Talents stage we will be delivering the exciting content that has become our norm. Across two tracks we will be covering key industry drivers and innovation. As has also become the norm at Fintech Talents North America, there will be sessions focused on needs of community banks and credit unions.
Some of the topics and themes we will explore include financial services in the metaverse, the trajectory of open banking across North America, how the use of blockchain technology is maturing, the impact of AI and how to support collaboration between fintechs and credit unions/community banks.
FTT Embedded Finance & Super Apps East Coast
On the back of the very successful west coast edition, FTT Embedded Finance & Super Apps comes to NYC. Embedded Finance has captured a lot of attention. The scale of the opportunity is vast.
Yet, there is a lot to learn about leveraging the right partnerships, understanding how to ensure that the products being provided are compliant and remain so given fast-changing regulatory frameworks, and that the needs of end-users are being effectively met.
Customer behaviour and expectations have changed. Understanding how to take what well known and trusted non-financial brands know about their customers or end-users to provide them with what they need, just when they need it, is at the core of the embedded finance community
To deliver on the promise (and the hype) of embedded finance, you need to be in the room where it happens and that includes financial service providers, technology enablers and non-financial brands.
Customer Alpha
The demands of the digital economy, of course, extend well beyond financial services. From the perspective of non-financial brands (retailers, manufacturers, ecommerce platforms, marketplaces, healthcare companies, vertical SaaS providers, creator platforms and more), we know that they face some of the same challenges and demands.
The ability to win the hearts and minds of customers, retain and grow customer loyalty, all while delivering the best possible product or service in fast-changing and competitive markets, will be familiar objectives to those in the financial services sector.
Customer Alpha addresses those goals and the technologies that both drive and underpin those aims for non-financial brands. We, for example, look at how successful brands design winning customer experiences, leverage data to the greatest effect and leverage cutting-edge technologies to deliver on both company and customer expectations.
It is truly an exciting community that will be discussing some fascinating topics.
Future Identity Finance
The digital world was built without a corresponding digital identity infrastructure. The horse got in front of the cart when it came to the development of the internet and innovators and policymakers have been building the products to address the gap ever since.
Future Identity Finance convenes a community of problem solvers who understand the centrality of digital identity when it comes to delivering safe, compliant, and inclusive financial products and services. Digital technologies, however, are leveraged by both protectors of customers and bad actors.
The cost of getting digital identity wrong is high, often very high. Fraud, for example, translates into loss of revenue, declining customer trust and, in some cases, significant fines from regulators.
Those who get it right, however, lower their operating costs, grow their customer base, protect their businesses and their clients, all while providing the seamless customer experiences that are increasing the default expectation.
The digital identity community knows what is at stake and is chock full of new ideas on how to achieve those goals.
Diversity leads to new ideas
The beauty of Fintech Talents North America and the co-located events is the sheer diversity of the communities that it brings together. The learning and sharing of ideas move digital leaders out of their comfort zone and, without a doubt, sparks new ideas.
Your next partnership may not be with whom you expect and your new business idea or innovation may be inspired by someone outside of your industry.
Join us on June 20th at the Convene in NYC to find your next great innovation.
