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What does Deliveroo mean for banks?

Wednesday 03 July 2019 by The Press
Speaking to HotTopics at FinTECHTalents 2018, Pol Navarro, CDO, TSB outlines his views on agile, collaboration and customer-focused teams. What does a productive culture look like? I think that for me when we think about culture it all starts with a customer. Especially thinking about how we can design products and services for customers in
  • Published in AI/Machine Learning, Blockchain, Customer Experience, Featured, Fintech, FinTECHTalents, Innovation, Partnership, Start-ups
Tagged under: #FTT18, HotTopics, Splash, TSB

Talent can create big things

Monday 13 May 2019 by Our Community
Pol Navarro, Chief Digital Officer at TSB talks about how banks can attract new talent by offering frameworks that allow them to change the rules and make big impacts immediately. “We think that the future of financial services will be about a combination of talent from different sources. People that understand banking and know how
  • Published in AI/Machine Learning, Customer Experience, Cyber security, Diversity and Inclusion, Employment, Featured, Fintech, FinTECHTalents, Innovation, Start-ups
Tagged under: #FTT18, FTT19, Pol Navarro, Splash, TSB

Designing for life: Embracing the lifecycle approach to financial services

Thursday 18 October 2018 by Lisa Moyle
FinTECHTalents is, at its core, driven by communities and what they can create. By bringing together our unique mix of technologist and innovators from the across the financial services, technology, design and academic sectors we aim to share ideas and catalyse new ones. The Customer First Stream on Day 2 of the Festival brings the
  • Published in Customer Experience, Diversity and Inclusion, Featured, Fintech, Innovation, Start-ups
Tagged under: Bank of Ireland, fintech, FinTECHTalents, Legal & General, Splash, Toynbee Hall, TSB
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