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Digital

Digital platform

Embedded finance: Where should digital platforms look next to help small business owners?

Embedded finance: Where should digital platforms look next to help small business owners? Digital platforms have changed the way entrepreneurs think about starting a business. The shift over the last decade from brick-and-mortar to online, and from online to marketplaces and platforms, has made it increasingly easier for small business owners to get started and
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Financial Inclusion - Digital ID

The door to financial inclusion remains closed: Could Digital ID be the key?

The door to financial inclusion remains closed: Could Digital ID be the key?  Despite decades of financial inclusion efforts, barriers preventing access to financial services continue to exist across the globe. One such critical barrier, is the lack of an official, foundational form of identification.  An estimated one billion people worldwide remain unable to prove their identity, while millions
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Embedded Finance

Driving Financial Inclusion with Embedded Finance

This summer, we experienced first-hand a demonstration of what inclusion in the sports world looks like through the Tokyo Olympics 2021. The global event introduced new sports like skateboarding to the masses, and reintroduced events like softball and karate into the list of competitions. Given its massive platform, the Olympics draws awareness of these lesser-known
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Financial Identity

Navigating the new normal with digital identity proofing

Know-your-customer (KYC) checks have long been associated with high levels of customer friction. Traditionally, these assessments were largely carried out by financial institutions, conducting due diligence to safeguard against financial crime. Creating a seamless customer journey was not a priority in the design of legacy identity proofing systems.  Until recently, customers looking to open up a bank account would expect to take paper-based documents into
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Building Societies

Ethical savers can bank on building societies

Building Societies have dominated the top of Which?’s list of financial institutions for environmentally conscious savers, which was released during the past week. The not-for-profit consumer research group found that 28% of members said they care about the values of the companies they invested their savings in. However, more than 69% of Which?’s members said
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Building a digital lending system – methods, learnings and insights

Digital lending has been one of the key areas of focus in the digitalisation efforts of financial service providers during recent years, with Covid 19 accelerating it further and at an unprecedented pace. It is estimated that the digital lending platform market will account for $15.3 billion by 2026, up from $3.5 billion in 2018.[1]
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Learning lessons from orangutans – the dawn of the digital builder

The business of FinTech has always been about building, digitally. Emerging technology such as cloud, expanded API toolkits and as well as new and exciting ways to use and analyse data have empowered a new generation of agile, innovative startups. Incumbent banks fuelled by a desire to offer a more progressive product offering to their
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The Great Acceleration

Digital by default and at short notice has been a hallmark of the recent pandemic. For financial institutions across North America, Covid 19 and the mitigation measures adopted did not discriminate between institutions. Whether a small credit union or a large international financial services provider, the need to shift to digital channels and ways of
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