• Home
  • Why Attend
    • For Financial Institutions
    • For Fintech/Tech
    • For Talent
    • Our DNA
    • Contact
  • 2019 Highlights
    • Gallery
    • TOP 400+ FIs
    • Speakers
    • Festival Guide
      • 2019 Agenda
      • Download
      • Live Music
      • Craft Beer
      • Welcome Stage
      • Fintech Stories Stage
      • Strategy Stage
      • Build Stage
      • AITECHTalents – Discovery Day
      • RegTECHTalents – Discovery Day
    • Fintech Stories
    • Secret Shopper
  • Steer Co.
  • Partners
  • Prospectus
  • Insight
    • Awesome Stuff
    • FinTech Of The Week
    • Video Interviews
    • Video Testimonials
    • The Platform
    • Subscribe
  • Get Involved
  • Register

Fintech Talents

Fintech Talents

Kallyas is an ultra-premium, responsive theme built for today websites.

T (212) 555 55 00
Email: sales@yourwebsite.com

Your Company LTD
Street nr 100, 4536534, Chicago, US

  • Home
  • Why Attend
    • For Financial Institutions
    • For Fintech/Tech
    • For Talent
    • Our DNA
    • Contact
  • 2019 Highlights
    • Gallery
    • TOP 400+ FIs
    • Speakers
    • Festival Guide
      • 2019 Agenda
      • Download
      • Live Music
      • Craft Beer
      • Welcome Stage
      • Fintech Stories Stage
      • Strategy Stage
      • Build Stage
      • AITECHTalents – Discovery Day
      • RegTECHTalents – Discovery Day
    • Fintech Stories
    • Secret Shopper
  • Steer Co.
  • Partners
  • Prospectus
  • Insight
    • Awesome Stuff
    • FinTech Of The Week
    • Video Interviews
    • Video Testimonials
    • The Platform
    • Subscribe
  • Get Involved
  • Register

Content

STAY TUNED
  • Tweet
  • Share 0
  • LinkedIn 0

Giving customers what they want and what they might not know they need – FTT Chats Episode 39

by Laura Camplisson / Tuesday 13 October 2020 / Published in Community, Content, Customer Experience, Fintech, Innovation, Interviews, Video

Hali Khan, Vice President – EMEA at Zafin joined us for our ongoing series – FTT Chats – where we sit down with the great and the good of FinTech to discuss innovation, new entrants, and emerging technologies.

During our chat Hali discussed the fundamental notion of customer-centricity, for financial institutions truly looking to put their customer at the heart of business considerations throughout the entire end-to-end experience. She highlights changing expectations for a digital journey, the concept of the omni channel and how banks must look to end customer fragmentation.

We went on to discuss how banks and building societies can keep up with the fast pace of change in the financial services industry. Hali outlined how financial institutions might navigate the difficulties of siloed systems and make use of transparent and comprehensive data to become proactive instead of reactive in driving customer satisfaction.

Hali described her excitement at overseeing this process, noting “Banks can dramatically improve their strategic and tactical agility, to see that is really truly exciting and rather game changing, fantastic to see in action”.

Zafin will be joining us at FTT Virtual Building Societies ‘Innovation is Wherever you Build it’ on 21st October.

  • Tweet
  • Share 0
  • LinkedIn 0

Tagged under: #FTT20Virtual, #FTTChats, customer experience, digital transformation, FinTECHTalents, FTT Building Societies, innovation, Splash, Technology

Recent Posts

  • 10 Steps to GDPR Compliance: Part 1

    A warm welcome to the second blog post from Kee...
  • Carbon Footprints, Content Creators, and Credentials – FTT Bookmark Issue 12

    Your weekly resource for noteworthy news, fasci...
  • Digital Builder: The age of the digital builder has arrived

    Tweet Share 0 LinkedIn 0...
  • ikigai: where wealth management and digital banking merge – FTT Chats ep 53

    Edgar de Picciotto and Maurizio Kaiser, the Co-...
  • The MacGyvers of community banking

    Another highlight from Fintech Talents North Am...

  • Tweet
  • Share 0
  • LinkedIn 0

  • Home
  • Virtual Experiences
    • FTT Digital Builder 2021
    • FTT Building Societies 2021
    • Fintech Talents Nordics 2021
    • FTT Open Finance 2021
    • FTT Identity 2021
    • FTT Lending 3.0 2022
    • Fintech Talents North America 2022
  • FTT Focus
    • Password protected: The door to digital life
    • The future of remote working
  • Hybrid Festivals
    • Fintech Talents London 2021
  • Fintech Engagement
    • FusionFabric.cloud
  • On-demand Content
    • Interviews
    • Opinion
    • Videos
    • Digital reports
  • VC INNOVATIONS – Accelerated Marketing
  • facebook
  • linkedin
  • youtube
  • twitter

GET IN TOUCH

T 0208 0045 517
Email: info@vcinnovations.co.uk

VC INNOVATIONS
21 Bloomsbury Square, London, WC1A 2NS

Open in Google Maps

QUICK LINKS

  • Home
  • Partners
  • About
  • Insight
  • Contact Us
  • Register

Connect with us

  • facebook
  • linkedin
  • youtube
  • twitter

RECENT POSTS

  • 10 Steps to GDPR Compliance: Part 1

    A warm welcome to the second blog post from Kee...
  • Carbon Footprints, Content Creators, and Credentials – FTT Bookmark Issue 12

    Your weekly resource for noteworthy news, fasci...
  • Digital Builder: The age of the digital builder has arrived

    Tweet Share 0 LinkedIn 0...
  • Privacy Policy
Fintech Talents

© FinTECHTalents 2021. All Rights Reserved.



TOP
Apply Now











This website uses cookies to give you the best experience. Agree by clicking the 'Accept' button. Read our Privacy Policy.