Fintech Talents

Fintech Talents

Kallyas is an ultra-premium, responsive theme built for today websites.

T (212) 555 55 00
Email: sales@yourwebsite.com

Your Company LTD
Street nr 100, 4536534, Chicago, US


Content

STAY TUNED

The FinTech of the Week is – Responsive AI, helping wealth management out of the ‘bad old days’

by Our Community / Tuesday 04 February 2020 / Published in AI/Machine Learning, Customer Experience, Data Privacy, Featured, Fintech, FinTech of the Week, Fintech of the week, FinTECHTalents, Start-ups, Video
Davyde Wachell, CEO, Responsive AI, FinTECHTalents

In our ongoing series, the FinTECHTalents FinTech of the Week is Responsive AI, which offers the wealth management solutions based on artificial intelligence and machine learning. Davyde Wachell, CEO of Responsive AI discusses data, wealth management, creating better services for clients and advisers at FinTECHTalents 2019.

Watch the video now:

How does Responsive AI support the wealth management industry?

Our mission is to help advisers and clients collaborate, making the most of the data available to them. Our core product offering right now is called Next Best Action for Hybrid Adviser. What we do is we aggregate up client data, so we get a full data persona of the client and then we provide the adviser with insights and analytics on how to serve the client best. Any given morning the adviser can come in see a priority dashboard and understand which clients they need to serve and what they’re going to help them with.

How was that done in the ‘bad old days’?

In the bad old days, an adviser would probably have to pull data from different systems. They’d have to go through a reasoning process of: ‘Is there something I need to do here? Is there a problem? Is there an opportunity? Then they’d have to go through a work process of proposing that to a client. We provide that ‘on demand or just-in-time’ so the adviser comes in the opportunity, and the risk is there, and they’re able to act on it with instruction.

How do behavioural analytics drive a better outcome for customers?

In the old days you’d have some questionnaire information from a client, maybe some demographic information that’s living on a CRM. Now with the PSD II, data is open we can get granular data about what a client is doing or who they are in time. What really matters is if people change in time and people are different. With high-resolution data we can create more customised strategies we can create just-in-time strategies and we can know deeply sort of the personality profiles of our clients. What they’re going to respond to.

To answer your question: Are people predictable? The answer is yes. We’ve, with a number of different features and factors, we’ve been able to predict what clients are going to do next week or a few weeks from now with 99% accuracy. It’s because people are creatures of habit. You do the same things every day, you do the same things week over week and month over month and even year over year. You can take those patterns and those cycles and you can turn those into better service and better help from adviser.

Is the industry moving beyond the wits and of men and women?

Yes, it does mean it’s moving beyond their wits of men and women. The system of intelligence is … I think the best example is Uber. So in the old days there are taxi agencies there’s taxis, there’s hailing a cab, there’s phone calls, there’s all the schlepping that goes around. Now you just have a consolidated system that orchestrates the hailing of cabs, the payment of cab drivers even issuance of credit in some cases. So, the system of intelligence really consolidates and aggregates multiple business processes pieces of software interaction between people and provides an intelligent framework for running business.

I think it’s the Marc Andreessen thing of ‘Software is eating the world’. I think more and more we’re going to see systems that absorb business processes, sometimes absorb people’s jobs and hopefully, if they’re done correctly, connect the needs of consumers and clients to the needs of businesses.

Watch Responsive AI on the FinTech Stories Stage at FTT19:


Tagged under: FinTech Story, FTT19, Responsive AI, Splash

Recent Posts

  • Lending’s pressure test: What’s holding the industry back and how to break through

    In a rapidly evolving market, lenders are facin...
  • FTT Chats: Anant Patel, CEO of Judopay, wired in Fabrick

    ...
  • FTT Chat, FTT Payments, BR-DGE

    FTT Chat: BR-DGE share expansion plans and orchestration success

    Behind the checkout curtain: Helen Owen talks p...
  • Empowering Members, One Loan at a Time: A Conversation with Ciara Davies, CEO of Metro MoneyWise Credit Union

    Who says that credit unions can’t innovat...
  • Lending through change: A conversation with Simon Taylor, Melton Building Society

    Data, niches, and AI: Simon Taylor on the evolu...


  • Home
  • Call for speakers
  • View all events
  • Fintech Talents events
    • FTT Financial Services Futures 2025
    • FTT Fintech Festival 2025
    • FTT AI Transformation 2025
    • FTT Mutuals 2025
    • FTT Lending 2026
    • FTT Payments 2026
    • Fintech Talents Road Trip 2026
    • Fintech Talents North America 2026
  • FTT Embedded Finance & Super-Apps events
    • FTT Embedded Finance & Super-Apps Europe 2026
    • Customer Alpha Europe 2026
    • FTT Embedded Finance & Super-Apps North America East Coast 2026
    • Customer Alpha North America East Coast 2026
    • FTT Embedded Finance & Super-Apps North America West Coast 2026
    • Customer Alpha North America West Coast 2026
  • Future Identity events
    • Future Identity Festival 2025
    • FID Fraud & FinCrime – Fall Europe 2025
    • Future Identity Finance Europe 2026
    • FID Fraud & FinCrime – Spring Europe 2026
    • Future Identity Customer Europe 2026
    • FID Fraud & FinCrime – Summer Europe 2026
    • Future Identity Finance North America 2026
    • Future Identity Customer North America 2026
  • Past events
    • Breakfast briefing: Lending with intelligence 2025
    • Fraud prevention & customer experience webinar 2025
    • Open Finance & Consumer Duty webinar 2024
    • FTT SME Banking 2023
    • Unboxing the Next Generation of Embedded Finance 2023
    • FTT AI Transformation webinar 2024
  • Content
    • All Content
    • Interviews
    • Opinion
    • Videos
    • Digital Reports
  • VC INNOVATIONS – Accelerated Marketing

GET IN TOUCH

T +44 203 835 2829
Email: marketing@vcinnovations.co.uk

LONDON
85 Tottenham Court Road, London W1T 4TQ
Open in Google Maps

NEW YORK
477 Broadway, 2nd Floor, Suite 1033, New York, NY 10013
Open in Google Maps

QUICK LINKS

  • Home
  • About VC INNOVATIONS
  • Events
  • FAQs
  • LinkedIn
  • Twitter
  • YouTube
  • Instagram

RECENT POSTS

  • Lending’s pressure test: What’s holding the industry back and how to break through

    In a rapidly evolving market, lenders are facin...
  • FTT Chats: Anant Patel, CEO of Judopay, wired in Fabrick

    ...
  • FTT Chat, FTT Payments, BR-DGE

    FTT Chat: BR-DGE share expansion plans and orchestration success

    Behind the checkout curtain: Helen Owen talks p...
  • Privacy Policy

© VC Innovations 2018. All Rights Reserved.



TOP
 
SAVE £500 WITH THE EARLY BIRD BEFORE 5th SEPTEMBER
BOOK TODAY
 
 
SAVE £500 WITH THE EARLY BIRD BEFORE 5th SEPTEMBER
BOOK TODAY
 
 
SAVE £500 WITH THE EARLY BIRD BEFORE 5th SEPTEMBER
BOOK TODAY
 
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
Media & Associations Pass


Get involved


FTT Payments 2025 - Download previous attendee list


Download now


Press & Media Pass


Get involved



FTT Mutuals 2025 - Download previous attendee list


FTT AI Transformation 2025 - Download previous attendee list


Get involved


Get involved