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FT4L20

Ageism in an ageing world

Tuesday 11 February 2020 by Lisa Moyle
Not too long ago I sat in the audience and listened to a speaker from a very large financial institution describe the usage statistics (by age) of their banking app. He noted that take up of the app was very low above the age of 55. The conclusion being, he went on to say, that
  • Published in Customer Experience, Diversity and Inclusion, Employment, Featured, Fintech, Opinion
Tagged under: FT4L20, Lisa Moyle, Splash
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