Making financial product design inclusive
Tuesday 27 July 2021
With thousands upon thousands of financial products vying for the attention of time-poor consumers, the right financial product design that draws people in can be the difference between making a long-term customer or losing a sale to a competitor. Meeting the often complex needs and requirements of a diverse user base during the design process
Digital accessibility
Tuesday 18 May 2021
I grew up in the ’70s. This was a time when it seemed to be socially acceptable to be overtly homophobic, sexist, and racist. Homosexuality had only recently been decriminalised and the Sex Discrimination Act was at the ‘back of a fag packet’ stage of development. Pubs had ‘No Blacks, No Dogs, No Irish’ signs
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