For this episode of Future Identity Now, we were joined by Russ Cohn, General Manager of International at OCR Labs, to discuss online fraud, digital adoption and the future of embedded ID. We chatted about the increasing need for remote identity, exacerbated by COVID which impacted those businesses reliant on face-to-face customer verification. Russ emphasised

As the summer of 2018 comes to an end, we have gone to our community once again to see how they feel about the encroaching tide of automation, artificial intelligence and ‘bots. Whether they are advising you on your investments or chatting with you via a customer service inquiry – chatbots, AI and robo-anything is settling

Artificial intelligence (AI) and Big Data are all the buzz.