On 30th March our community came together for FTT Lending 3.0, where we explored the key trends, innovations and technologies that are powering the future of lending.
During the day, our Co-Founder and Chief Strategy Officer, Lisa Moyle, sat down with Tom Byrne, General Manager – EMEA at nCino. The two discussed the key highlights across the day, the importance of digitising processes for lenders to remain competitive, and the most disruptive trends within the industry.
Over the past ten years, nCino has focused on digitising and streamlining the end-end business process, from origination through to lending in business and commercial banking, and is used by over 1200 institutions across the globe.
As competition in the lending space intensifies, lenders will need to consider how to deliver an experience that adds real value to the end customer. Speed and access to information is one facet, but lenders need to go above and beyond this transactional relationship. They will need to become a trusted advisor and assist with a business’s day-to-day processes, bringing important insights to enable them to run their businesses better.
Listen to the full interview below where Tom discusses the most disruptive trends, the importance of personalisation in the credit risk space in a post-pandemic world, and much more.
