Vidya Peters, COO of Marqeta and Zach Aron, Global and US Banking & Capital Markets Lead at Deloitte joined forces at Fintech Talents North America to discuss what the post-pandemic world looks like for financial services. 

From his birds-eye view of the payments industry and all of its players, Zach shares his perspective of how digital transformation  impacts established institutions and their customers. Shifting timelines, from years to months to weeks, speaks to the overarching need for the acceleration of  transformation to digital. Like Covid, the need to adopt digital at speed, has become endemic. The perception of normal has permanently shifted, along with accompanying behavior and expectations. 

Vidya and Zach discuss how established players stepped up when it came to digital transformation. They also look at the role partners play in enabling faster transformation. The digital first mindset is here to stay for the payments business. The need for speed remains and there really is no other pathway to deliver for end-users without leveraging the skills and tech of partners. 

In which parts of the value chain does partnership make the most sense? How has the economics of the payments business evolved? What does a great payments experience entail? What other changes lay ahead?  

Lots to learn and great insight to be gained from listening to the full discussion between these two payments gurus. 

Look out for all the latest updates on this year’s Fintech Talents Festival – coming to The Brewery, London on the 14th & 15th November 2022. This year you can look forward to content on six stages, covering fintech, embedded finance, community banking, open finance, digital identity, DeFi and more.