• Liz Lumley, Technology Editor, The Banker

Since the start of FinTech as an internationally recognised sector, the UK has maintained a reputation as, if not the global capital of FinTech, then one of a handful of significant and mature hubs. In the midst of pandemic lockdowns, Brexit negotiations and new government, the UK embarked on a Treasury-sanctioned FinTech Review with objectives for supporting the growth and widespread adoption of UK FinTech, and for maintaining the UK’s global FinTech reputation.

What are the numbers, the funding rounds, the acquisitions and partnerships? How many one-horned, mythical creatures are to be found running around this sceptred isle and do we expect to see more?

• Ron Kalifa, OBE, Chairman, Network International  
• Joanne Dewar, CEO, Global Processing Services 
• Charlotte Crosswell, Chair and Trustee, Open banking
• John Stewart, Global Head of Scouting and Research, Natwest 
• Brendan Gilmore, MD, BPG Strategy (moderator)  

Open banking is about bringing value to the customer and better financial services to support people’s lifestyles. But what if the customer doesn’t know it, let alone understand it?

In the early stages this definition got lost and the industry began using terms like open and REST APIs and PSD2. As a result, consumers have little comprehension, and, importantly, no trust and this branding problem has hampered innovation and the roll out of open banking.

• Scott Wilson, Commercial VP, Mambu

Payment ecosystems for Merchants and SaaS providers can now be customized as never before. Optimization offers features formerly available only to larger companies or with significant developer resources in a single low-code integration. Driving revenue, reducing costs, and increasing accepted payment methods are only the beginning of what firms can realize

• Philip Andrew Sjogren, Sr. Product Marketing Manager , Very Good Security

Many traditional financial services firms have realised that the vast amount of legacy technology, infrastructure and even culture make it near impossible to develop new innovative digital products and companies. The answer for many is to create a startup, in house – maintaining access to capital and resources but effectively developed as a separate entity.

Here we discuss the down and dirty details of building a bank.

• Ken Johnstone, Chief Product Officer, Mettle 
• Ivan Mazzoleni, Cultural Energy Orchestrator, Flowe 
• Michael Anyfantakis, Chief Architect, Capital One 
• Anna Porra, European Strategy Director, Marqeta (moderator) 

‘Do no harm’ Does the financial services industry need its own Hippocratic oath?

From the recent guidelines laid down by the EU regarding AI, to the FCA offering guidance on the fair treatment of vulnerable customers the industry is now taking a proactive approach looking at how emerging technology and business practices impact real life humans.

Our senior leaders discuss the work being done today, how regulators are leading the narrative and why in a COVID recovery world these conversations are more important than ever.

• Gavin Kelly, Chief Executive Officer, Retail at Bank of Ireland 
• Diana Carrasco, Managing Director, Head of Merchant Services, Lloyds Banking Group 
• Kahina Van Dyke, Global Head, Digital Channels & Data Analytics, Standard Chartered Bank 
• Frank Cooper, Senior Managing Director & Global Chief Marketing Officer, Blackrock  
• Joerg Guenther, Managing Director, Global Co-Head of Securities Services Operations & Technology, Citi
• Louise Smith, Chief Digital Officer, Lloyd’s 
• Nina Mohanty, CEO, Bloom Money (Moderator) 

How do you manage the foundations of the organisation, so all the lights stay on in legacy and all that cool innovation actually works?

• Arkaprabha (Arka) Sircar, Director of Strategy at TSB Bank    
• Derek Smith, Head of Digital Solutions – CIO, Virgin Money 
• Yasamin Karimi, Head of Product, Codat
• Christopher Harrison, Chief Executive Officer, Furness Building Society
• Robin Amlot, Managing Editor, IBS Journal (moderator) 

From seed to IPO, learn from fintech leaders on structuring to scale.  

• Andy Hirst, VP and Head of Financial Services EMEA North, SAP (Moderator) 
• Nicolas Pelletier, CEO, Pledg
• Stephen Lemon, Co-Founder, Strategic Partnerships & Corporate Development, Currencycloud
• Martin Threakall, COO, Yapily
• Daniel Drummer, CFO, AuxMoney
• Francesca Hodgson, Co-Founder & Chief Operating Officer, GoodBox 

Financial services have long been an essential service – this has been brought into sharp focus in our current COVID environment. How do we design financial products and create experiences that serves every customer – including those who have specific needs around accessibility, mobility, and neurodiversity.  

• Rachel Vann, Senior Manager, Responsible Business, Lloyds Banking Group 
• Natalie Ledward, Head of Vulnerable Customers, Monzo 
• Andrew Larking, UX & Digital Design Lead, Vanquis Bank 
• Steven Habbi, Global Head of Brand Design and Management, HSBC  
• Meaghan Johnson, CEO, Digital Magss (Moderator)  

Now that cloud environments have found a place in many incumbent financial institutions – how are firms dealing with the fast pace of emerging tech, while maintaining and innovating? 5G – What impact will it have on how financial services is developed and delivered? Quantum Computing - What is it – What does it impact?  What does AI and machine learning promise for financial services? 

• Ange Johnson de Wet, Head of Cloud and Technology Change Risk, Technology and Transformation, Conduct, Compliance and Operational Risk, Risk Division, Lloyds Banking Group  
• Sarah Greasley, CTO, Direct Line 
• Derek Freel, Google Cloud UK Head of FinTech, Google 
• Emily Nicolle, Fintech Correspondent – Financial News, Dow Jones