During the recent edition of Fintech Talents North America, Gregory Brown, VP (Head) North American Digital Product Management, BMO and Jeff Starke, Chief Information Officer, Republic Bank & Trust Company sat down with Randy Kern, CTO, Marqeta to share their views on creating sustainable growth.
They explore what is on the to-do list for institutions in a post pandemic world and the challenges of the next growth phase of fintech strategy. How do institutions effectively prioritize tech spend in a world of rapid change and competing asks? Embedded finance and customer experience loom large in end-user expectations. How can technology (and tech spend) support business strategy? All that plus the challenge of a very competitive market for talent (eg the Great Resignation).
As Jeff Starke notes, the technology roadmap needs to align with key business objectives. Key is to use internal resources wisely and engage internal talent to keep them excited and passionate about delivering the best outcomes. Gregory Brown pointed to the need to be surgical in focus and very clear as to the opportunity costs of investing in one thing vs another.
Build v buy, Buy plus build, the future of money movement, finding the right partners for the job, the role of data – all roads should lead to better outcomes for customers- are some of the fascinating topics covered.
Want to learn more about the importance of ‘eating your own dog-food’ , tune in to listen to what is a compelling discussion.