At 2020’s launch of FTT Building Societies the day kicked off with an exploration of how members sit at the heart of everything. Any digital innovation has to be driven by improved experience – creating meaningful interaction and a seamless journey for customers. Discover how mobile apps, digital identity solutions and conversational AI are enhancing

At FTT Building Societies on 21st October, Alex Beavis, Head of Mortgage Products at Skipton Building Society and Matt Lowndes, Innovation Director at the Mortgage Advice Bureau discussed the Changing Landscape of Lending. In this fireside chat they talked about the potential impact of everything from Machine Learning to Distributed Ledger, to Open Banking and