Pedro Batista, UK CEO of Payhawk, sat in the hot seat and told us more about Payhawk at the last FTT Fintech Festival in London. Payhawk is the first spend management platform to bring AI-powered orchestration finance solutions designed to address the needs of CFOs.

Why do CFOs love Payhawk?

CFO’s love Payhawk because of the amount of time it saves them on running everything related to business spend. It automates what were time heavy manual process.

As Pedro explains, the platform frees finance leaders to focus on the most strategic elements of their roles – budgeting, strategy work and maximising margins.

What does the future of adoption look like for Agentic AI?

Pedro sees AI agents bringing a huge amount of automation and better customer experience. However, he’s more cautious about mass consumer adoption, where users are already spoiled for choice and switching costs are low. He anticipates the fastest uptake to be in B2B environments where productivity gains and control are paramount. ​

Listen to the full interview below and see if you agree with Pedro about the pace of business vs consumer adoption.

If you want to join more discussions and debates on the future of agentic AI, join us for Customer Alpha on 12th May for a customer lens or FTT AI Transformation on 25th June to explore what it means for the future of Financial Services.