DISRUPTION DIARIES: MONEY TALKS. YOU SHOULD LISTEN.
Key findings from the report:
- Learn from end-users about what they see as the main reasons for being unbanked
- Find out why both banked and underbanked customers feel underserved
- Discover how technology is changing the landscape and presents both threats and opportunities for established players
- Listen and learn from the consumers of financial services and take action now to enable your institution to understand their behaviour and design products and services to effectively meet their needs