INSIGHT, INTERVIEWS & INTERESTING STUFF

Your resource for the very best FinTech experts, thinkers and creators

Follow our blog for expert insights into the FinTech sector. Read on for articles, news and thought leadership pieces on a selection of trending topics, including AI, VR and robotics

At FTT AI Transformation this summer, we spoke with Ioanna Tsekoura, Head of Customer Experience at Snappi, Greece’s first licensed neobank. With a career rooted in understanding people, Ioanna is now leading customer experience at a bank built from the ground up. As she explains, the opportunity to design a new banking proposition from scratch
AI adoption in financial services is moving beyond experimentation, but scaling AI-powered customer experiences still presents a fundamental challenge: how can organisations innovate without losing control? At FTT AI Transformation in June, Savita Nandan, Strategic Portfolio Manager at Rabobank, shared her perspective on what it takes to make AI adoption work at scale. For Savita,
AI is moving at a pace that can leave regulation, infrastructure and even internal teams playing catch-up. But that doesn’t mean that lenders should slow down. Lenders need to be smarter about where AI should be introduced. We had a chat with Mario Husha, CTO, Lovey at FTT AI Transformation in June.  Mario shared how
We sat down with Margus Simon Chief Digital Officer, Komerční Banka at FTT AI Transformation last June to discuss the shift AI is bringing to financial services. Margus has spent the last seven years leading a complete modernisation of the institution. Under his leadership, the bank replaced its core banking system, rebuilt digital channels, modernised
We sat down with Lucile Flamand for a chat about what really makes AI transformation stick. As the former Chief Transformation Officer at Bibby Financial Services, she was responsible for overseeing transformation initiatives across nine countries, Lucile discovered that resistance to AI stems less from change management challenges and more from an education gap. People
One message stood out at FTT AI Transformation: the conversation around AI agents has shifted from exploration to execution. Speaking with us at the event, Ben Thomas, Founder and CRO, Covecta, explored how organisations can move beyond abstract discussions and focus on the practical realities of deploying agentic AI across banks and lending institutions. Ben
Farrukh Aman, Vice President, Corporate & Retail Banking Solutions at WRITER, sat down to speak with us at the summer edition of FTT AI Transformation. As leader of the financial services practice, he works closely with clients across the sector to guide them through scaling AI, deploying it responsibly and supporting providers in defining use
At FTT AI Transformation last month, we sat down with Dana Muntean, FinServ GTM Lead, ElevenLabs,  to discuss about one of the most important shifts happening in financial services today: the move toward AI agents that are not only intelligent, but also trustworthy, compliant, and genuinely helpful. In an industry where every interaction matters, the
At FTT Payments, Grant Evans, Head of Sales, Integrated & Platforms – UK & EMEA at Global Payments and co-host of The Payments Shed Podcast, shared his perspective on the trends impacting the payments landscape. One of the most significant shifts, he notes, is not entirely new, but still widely underappreciated – the rapid growth of
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